Shipping policy
Shipping Policy
Last Updated: 07/30/2026
Thank you for shopping with Retro Roads.
We are pleased to offer FREE worldwide shipping on all eligible orders.
Processing Time
Orders are typically processed within 5-8 business days after payment has been successfully received.
Processing times may be longer during holidays, promotional periods, or due to unusually high order volumes.
Shipping Time
Estimated delivery times are:
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United States: 7–15 business days
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Canada: 7–18 business days
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Europe: 7–20 business days
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Australia & New Zealand: 8–20 business days
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Asia: 5–15 business days
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Rest of the World: 10–25 business days
Delivery estimates are not guaranteed and may vary depending on customs processing, carrier delays, weather conditions, or other circumstances beyond our control.
Free Worldwide Shipping
We proudly offer FREE shipping worldwide. No minimum purchase is required unless otherwise stated during special promotions.
Order Tracking
Where available, tracking information will be emailed once your order has been shipped.
Please allow 2–7 business days for tracking information to become active after shipment.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other government fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses resulting from incorrect or incomplete addresses provided at checkout.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery timeframe, please contact us at retroroads.support@gmail.com. We will work with the shipping carrier and supplier to investigate the shipment.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with:
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Your order number
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A description of the issue
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Clear photographs of the damaged item and packaging
We will review the claim and provide an appropriate resolution.
Separate Shipments
If your order contains multiple products, they may be shipped separately from different fulfillment centers. You may receive multiple tracking numbers.
Contact
For shipping questions, please contact:
Email: retroroads.support@gmail.com
Business Name: Retro Roads